SURVEY | Business Models in Arts and Cultural Organisations

Survey on Business Models in Arts and Cultural Organisations

In the framework of Creative Lenses, we have launched an online survey to understand how cultural and arts organisations are innovating their business models.


About Business Models
A Business Model is the way through which an organization exploits resources and assets and delivers its operations to generate value for stakeholders and guarantee social impact for society as well as economic sustainability.


The Survey
The survey asks you information about your income and funding sources, as well as the type changes you have made to your organisation in order to improve your sustainability. The survey also asks you to reflect on what is leading you to make these changes and what might get in the way, as well as whether you have experienced any tensions between making these changes and the values which are important to you and your staff. If you would like to take a look at the survey before starting it, download the pdf version (only for previewing purposes). If you are ready to take it, start the survey now.


Deadlines and Results
The survey will be open until mid-November 2017. A report analysing the results of the survey will be published online in spring 2018.


How will participating in the survey help arts and cultural organisations?
The results will be shared with funders, policy makers and researchers. The survey is one of several ways the Creative Lenses project is gathering data about performing arts organisations and cultural centres in Europe to help us better understand how support and training can be better aligned to their needs. By taking part in the survey, organisations will help ensure that any resulting changes to policy and funding will be more relevant to their needs.


Target Groups
The survey is addressed to performing arts organisations and cultural centres in Europe. Within those organisations, we would like to reach people with access to financial information about the organisation, this may be CEOs, Managing Directors, Financial Managers, Communication Managers, Programmers or anyone else with access to the necessary information.


How will the information be used?
Responses to the survey will be analysed by BOP Consulting and the University of Arts London, resulting in a report which will be published in Spring 2018 and which shall also be sent to you if requested. It provides valuable data to increase the sector’s understanding of business models in performing arts organisations and cultural venues, to what extent they are changing and the factors shaping this.


Any comments you make in the survey used in publicly-available publications will not identify you. If we use your comments, they will be followed by brackets that will include a description of your organisation, your job title and the date you responded to the survey.


More information
If you require any assistance in completing the survey, or would like to find out more about the Creative Lenses project, please contact Lucy Kimbell from the University of the Arts London (